Anonymous
map-marker Riverside, California

Not a good card to have

This is the worse credit card ever I've had this account three years never late. Credit limit never increased they charged annual fee on $99 after three years. So very upset...
View full review
Darrel W Rce

I'm getting billed for a card I never used

They sent me card that I never used and are billing me I don't want there card they sent me why would I pay them money to have there card when I already have unsecured cards.
View full review
Loss:
$75
Cons:
  • Are trying to con me out of money

Preferred solution: Nothing but bill taken off because I have never used the card or have any plans to use card please and thank you .

User's recommendation: Don't get card.

Jamie C Mcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Credit Card To Have

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Customer Service Is Nothing, Poor Broken English and then there requirements to use the little chump change credit card limit they give you...Sad the way they run this company. They have attempted to block me from my account for the annual fee I owe them $40.00 on My Card had fraud on it I reported it they took care of it however when they sent me a new card it had a block on it for my ID at which I had just mailed in for verification upon opening the account 3 weeks prior now they have blocked my online access so you have to call the to make a payment and I have now provided my drivers license 2 additional times with nothing and I mean they have done nothing but leave the block on my card...This company needs to be shut down
View full review
Cons:
  • Awful predatory credit card

Preferred solution: Apology

User's recommendation: Dont Do It Pathetic Credit Card

Saniah Jef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card fee

I want someone to call me Please I would never ask for a card with fees to start the card $$$$$ Then you call the numbers no one back the phone ring then it says wrong number Debbie
View full review
Pros:
  • Fees
Cons:
  • Customer service is always never working

Preferred solution: Apology

You already have my information

To cancel the account I was just approved for on indigo credit card

Whatever the account I was just approved for. I want to cancel. I do not want the card. Do not send me the card. I do not want the credit line.
View full review

Preferred solution: Cancellation of the credit card I was just approved for 20 minutes ago. I do not want the card. Do not send me the card. I do not want to open a line of credit with you all so please cancel the account deleted out of the system I don’t want it.

Shirley R Itg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service and failure to send card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was approved for this card July 2023. As of this writing 11/3/2023, I have not received it. Made numerous calls August September October now November originally card was mailed to an address I didn't know and was told card would be reissued and should receive in 7-14 days. My credit score went down 75 points when I applied.
View full review

User's recommendation: Would NOT recommend

Anonymous
map-marker Long Beach, California

Didn’t receive my new card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My card about to expire in 2 days I been calling customer service multiple of times they keep telling me to wait I will get it 3 to 5 days still havent gotten anything its now been 3weeks worst customer service ever this is how indigo treat its loyal customer
View full review

User's recommendation: Do not get this card

Chad S Gmy

I have called and emailed a dozen times and have not got one answere to my inquiry.can someone please call me 315980****

Seen I still have the card on my credit report says payed off in good standing but I don't have the card so I wanted to talk to someone about that
View full review

Preferred solution: I whould like to know why it says my card is still open in good standing and payed off on my credit report but I don’t have the card.I thought it was turned off.if I still have an account I whould like a new card please.

Cruze Ejr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oranjestad, Aruba

Horrible cards. Indigo and destiny

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Terrible customer service. Almost impossible to make payments. I closed mine. Don't apply.they gave me wrong info many times. Wouldn't take payments from my boss on my behalf when I was away on business.
View full review

User's recommendation: Don't apply

Linda S Xdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My card got Cancelled And they were supposed to issue me back my $75 and they are telling me it has to go back to the card that doesn't work and then it'll come off the court and come to me I have to.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am owed at least the $75 I put on the card to have it. They are giving me the runaround about that It should never have been canceled, They said there was fraudulent activity, But they never contacted me It took me using the card and finding out I didn't have a card anymore. They also told me I have to call them two more times to try to get my money sent back to me
View full review
Loss:
$75
Cons:
  • To me i lost time and energy getting this card trying to find out what happened and im still going through the process it isnt worth it

Preferred solution: Full refund

User's recommendation: Don't go with indigo, there are many other places you can get a card from and build credit

Thimas D Ypy

Was transferred to collections

Not my issue , looking for new account information, credit limit information ??? Please let me know what is the credit limit for my new account
View full review

User's recommendation: Better customer service necessary

Anonymous
map-marker Tulsa, Oklahoma

They put a block on my account after I made a payment.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
When I in the hospital I made a payment to my account. While I was in the rehab center where I had to learn how to walk again. A friend brought me my mail. Imagine my surprise when I got the letter from them saying that they placed a hold on my account. Just a few days prior, they emailed me thanking me for my payment. Then the next day the letter. I called the customer service number and told them I was in the hospital and that I wanted my account unlocked. I got this flimsy answer, I was told we can't unlock your account over the phone. We can unlock the account if you mail some paperwork."the thing is they didn't send the paperwork with the letter. I'm going to be contacting the BBB and file a complaint. I just got done putting overdraft protection. I'm not going to pay. The thing wrong with them is the people. If they think I'm going to pay for it. They have another thought coming. I think the only reason they put a hold on my account is so they can use it. I told the customer service that they were useless.
View full review

User's recommendation: Don't do it. After a year they'll lock your account

Joanne C Dup

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost card and don't know account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Could not locate card. Called and got great customer service old card cancelled and shipped a new one.
View full review

Preferred solution: Sending new card.

User's recommendation: Get card

Anonymous
map-marker Bellevue, Washington

Misplaced card

I had paid my account off and misplaced my card and was wondering if my account was still open and if so could you send me another card.
View full review
Andrea W Rbi

The company is terrible.....I had 4 cards because I kept getting hacked

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This is the worst credit card I have ever had...they cancelled my card because I over paid and would sometimes make more than 1 payment to help my credit...so without notice it was cancelled...anyone you talk to there all have accents so you can't understand them... it's not their fault but this company is horrible
View full review
Loss:
$600
Cons:
  • You constantly get hacked

Preferred solution: Full refund

User's recommendation: DON'T DO IT!!!!!!

1 comment
Guest

Same thing happened to me after I overpaid them.