PissedConsumer

Reviews
Categories

Media

Auctions and Marketplaces

Footwear and Clothing

E-commerce

Transportation and Logistics

Dating and Social Networking

Games and Movies
Companies

Temu

WhatsApp

Amazon

Facebook

Lyft

eBay

Google

For Business

Updated on 11/28/2023

Indigo Card
Reviews and Complaints

www.indigocard.com

(278 rated reviews) Is this your business?

What is your customer experience with Indigo Card?

Submit review

Thimas D Ypy

Was transferred to collections

Oct 22, 2023

Not my issue , looking for new account information, credit limit information ??? Please let me know what is the credit limit for my new account

View full review

User's recommendation: Better customer service necessary

Anonymous

Guest-5238717

Tulsa, Oklahoma

They put a block on my account after I made a payment.

Oct 20, 2023

1.0

When I in the hospital I made a payment to my account. While I was in the rehab center where I had to learn how to walk again. A friend brought me my mail. Imagine my surprise when I got the letter from them saying that they placed a hold on my account. Just a few days prior, they emailed me thanking me for my payment. Then the next day the letter. I called the customer service number and told them I was in the hospital and that I wanted my account unlocked. I got this flimsy answer, I was told we can't unlock your account over the phone. We can unlock the account if you mail some paperwork."the thing is they didn't send the paperwork with the letter. I'm going to be contacting the BBB and file a complaint. I just got done putting overdraft protection. I'm not going to pay. The thing wrong with them is the people. If they think I'm going to pay for it. They have another thought coming. I think the only reason they put a hold on my account is so they can use it. I told the customer service that they were useless.

View full review

User's recommendation: Don't do it. After a year they'll lock your account

Joanne C Dup

Lost card and don't know account

Oct 11, 2023

4.6

Could not locate card. Called and got great customer service old card cancelled and shipped a new one.

View full review

Preferred solution: Sending new card.

User's recommendation: Get card

Anonymous

Guest-5180012

Bellevue, Washington

Misplaced card

Oct 04, 2023

I had paid my account off and misplaced my card and was wondering if my account was still open and if so could you send me another card.

View full review

Andrea W Rbi

The company is terrible.....I had 4 cards because I kept getting hacked

Jul 17, 2023

1.8

This is the worst credit card I have ever had...they cancelled my card because I over paid and would sometimes make more than 1 payment to help my credit...so without notice it was cancelled...anyone you talk to there all have accents so you can't understand them... it's not their fault but this company is horrible

View full review

Loss:

$600

Cons:

You constantly get hacked

Preferred solution: Full refund

User's recommendation: DON'T DO IT!!!!!!

1 comment

Guest-2379931

Aug 25, 2023

Same thing happened to me after I overpaid them.

Helpful

Angie L Tcy

Pay bill

Aug 06, 2023

4.8

Original review Aug 06, 2023

Indigo is a very good credit card to start off for beginners who hasn't ever had a credit card. Very worth trying.

View full review

Loss:

$450

Pros:

A good understanding company and patient to

Cons:

Sometimes they let charges happen without confirming if its u
Charged me still after giving me credit for unknown charges

Preferred solution: Full refund

Louis A Amm

Cannot access my app

Aug 13, 2023

I cannot access my app to pay my bill its getting annoying. I should be able to pay my bill online and I cannot.

View full review

Preferred solution: Access to my account

Anonymous

Guest-5121673

Lewisburg, Pennsylvania

I never got my balance for my new card

Sep 18, 2023

I cancel the same day I applied I don't have these 2 cards anymore indigo or destiny they were canceled

View full review

Lucyiel B

Payment

Aug 03, 2023

Im trying to make a payment from the Caribbean and they are charging me $2. 00 a minute. Is there any other number to call in a payment?

View full review

Rylen Xzi

Credit card payment

Aug 10, 2023

This is the most garbage credit card company i have ever used on my life i called in a payment for the full amount and its been like almost 7 buisness day and they still havent taken the money out if i were you id use premier bank before you even get off the phone they take their money out of your account i called woman said to and i quote "its a process" that is the most stupid comment i have ever heard in my life a credit card company that takes four holidays to even pull the money out once this bill is paid i will close the account cause this is beyond stupid them taking so long to take out money

View full review

Pros:

Havent seen one pro yet

Preferred solution: Change the way you retrieve you money when paid over the phone

User's recommendation: Tell them to change their "process" of getting their momey

Larry L Che

Financial difficulties

Jul 22, 2023

I tried to get help with card said my account was not eligible for financial help or a hardship program

View full review

Cons:

Will not work with you

Preferred solution: Them to settle this and me not pay anymore cause at one point this card was competmised

User's recommendation: Do not take this card

Anonymous

Guest-4774486

Philadelphia, Pennsylvania

Newcard just got the part in the mail today try to activate and get a pin for cash install and they said they expected of fraud what is the problem I just got the card today in the mail

Jul 08, 2023

3.8

Just got a replacement card in the mail went and activated it asked for pin the pin I put in they said couldn't be used I thought it was an old pen I didn't know the pin cuz I don't know where the car is in the house and they took me a whole and then she says it's been located activity or frog I just requested a new part of the week ago I just got it so how to be a fraud somebody please contact me thank you

View full review

Anonymous

Guest-4736246

Crossville, Tennessee

To see what. my credit limit is

Jun 28, 2023

3.5

I was calling to see if my card been sent out they said no call back in three days so witch that will be Friday

View full review

Kemeika S

Fraud

Jun 11, 2023

My car was broken in too last night and my card was stolen I did call the police to file a report but my card are

View full review

Anonymous

Guest-4777732

Atlanta, Georgia

Check application status

Jul 09, 2023

Have account's Destiny/Milestone and asking to provide proof of Address regarding Indigo Card to verify Address please respond ASAP to complete application. Your attention is appreciated thank you.

View full review

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

I am affiliated with this business and need to report something about this review or business

Indigo Card Reviews and Complaints

Was transferred to collections

They put a block on my account after I made a payment.

Lost card and don't know account

Misplaced card

The company is terrible.....I had 4 cards because I kept getting hacked

Pay bill

Cannot access my app

I never got my balance for my new card

Payment

Credit card payment

Financial difficulties

Newcard just got the part in the mail today try to activate and get a pin for cash install and they said they expected of fraud what is the problem I just got the card today in the mail

To see what. my credit limit is

Fraud

Check application status

Indigo Card
Reviews and Complaints