Contact Indigo Card Customer Service
Indigo Card Phone Numbers and Emails
Toll-Free Number:
-
(800) 353-5920
Customer Service:
-
(800) 314-6340Lost/Stolen Department
Report Fraud:
-
(800) 304-3096
Contact Information
Indigo Card Website:
Indigo Card Help Center:
Corporate Office Address:
Genesis FS Card Services, Inc.
P.O. Box 4477
15220 NW Greenbrier Pkwy, Suite 200
Beaverton,
Oregon
97076-4477
United States
Other Info (opening hours):
Payment address:
Genesis FS Card Services
P.O. Box 23039,
Columbus,
Georgia 31902-3039
Fax:
+1-503-268-4711
How Good is Indigo Card's Customer Service?
Summary of Indigo Card Customer Service Calls
6.2K
TOTAL
CALLS
CALLS
05:28
AVG CALL
DURATION
DURATION
22%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Indigo Card?
Cards Question:
- “Card activation issues”
- “Card not received but used”
- “Lost credit card”
Payments and Charges Question:
- “Billing questions”
- “Make a payment”
- “Pay by bill”
Account Question:
- “Balance incorrect”
- “Check account balance”
- “Close account”
Request for Information Question:
- “Status on credit card”
- “How to pay my bill”
- “Need help applying for credit card”
Shipping and Delivery Question:
- “Where is my card”
- “I have not received my card”
- “Never received card”
Activation/ Cancellation Question:
- “Activation”
- “Activate”
- “Activate my card”
Website/ Application Question:
- “Check application status”
- “An incomplete application”
- “Application”
Staff Question:
- “Need to speak customer service”
- “Customer service”
- “Customee service”
Employment Question:
- “It's on my credit report and I would like to negotiate a reasonable payoff amount that will remove from my report”
- “Pay off”
- “Payoff”
Return/ Replace Question:
- “Replacement card”
- “Change address”
- “Replace card”
Product/ Service Question:
- “Its not working”
- “Trying to book a ticket but having some issues.”
- “Cant buy ticket”
Refund Question:
- “When was my refund check sent?”
- “Refund hasn't posted it's been a month”
- “To ask inquire about refund”
Other Question:
- “Money”
- “Lost/stolen”
- “Fraud”
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Indigo Card