Skip to content
Write review For Business
  • Login

Contact Indigo Card Customer Service

How to Reach a Person at Indigo Card

Verified Contact Information

Toll-Free Number:

  • 1-800-353-5920
Call customer service

Customer Service:

  • 1-800-314-6340
    Lost/Stolen Department

Report Fraud:

  • 1-800-304-3096

Indigo Card Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Indigo Card Phone Number
1 (800) 353-5920
Average Hold Time
00:01:46
Average Calls duration
3 minutes
Indigo Card Live Agent Availability
19% of callers successfully reach a real person
Issue Resolution Rate
Low (22% reported full resolution)
Indigo Card Customer Service Rating
4.6 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Indigo Card?

Most Popular Number:

(800) 353-5920
Total calls: 2 294 Issues resolved: 137 Last call: Apr 12, 2026

You can reach Indigo's customer care team by calling their toll-free number at 1-800-353-5920. This number will connect you with the Indigo Card’s dedicated customer service representatives who can provide assistance, answer your questions, and address any concerns you may have.

Indigo Card customer service can be reached by mail at the following address: Genesis FS Card Services, PO Box 4477, Beaverton. When sending your correspondence, please include all necessary details, such as your account number, along with any specific inquiries or requests you may have. Also, if you are sending your Indigo Mastercard payment, send them to Genesis FS Card Services, PO Box 23039 Columbus, GA.

If you wish to contact Indigo Card directly, there are a few options available to you. One way is to reach out to the Indigo card customer service team by calling their dedicated phone number at 1-800-353-5920. You can speak with their customer service representatives who will be able to assist you with any inquiries or concerns you may have. You can also directly write to Genesis FS Card Services, PO Box 4477, Beaverton. Or, you may send inquiries via fax to 1-503-268-4711.

PissedConsumer Club

Contact Information

Indigo Card Website:

Indigo Card Help Center:

Corporate Office Address:

Genesis FS Card Services, Inc.
P.O. Box 4477 15220 NW Greenbrier Pkwy, Suite 200
Beaverton, Oregon 97076-4477
United States

Other Info (opening hours):

Payment address:

Genesis FS Card Services

P.O. Box 23039,

Columbus,

Georgia 31902-3039

More contact details

Fax:

+1-503-268-4711

Summary of Indigo Card Customer Service Calls

7.2K TOTAL
CALLS
03:42 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Indigo Card?

Payments and Charges Question:

  • “Creditcard”
  • “Talk about credit payment”
  • “Pay bill and set u auto pay”

Cards Question:

  • “Card Approval and Arrival”
  • “Just applied for the card like to know when will I get it”
  • “Card identity theft”

Request for Information Question:

  • “International contact”
  • “Because I need to talk to someone”
  • “To check if I was approved for a credit card”

Account Question:

  • “Active card”
  • “Account”
  • “To unlock card”

Shipping and Delivery Question:

  • “I havent got my credit card”
  • “Never received my credit card”
  • “Have not received card”

Activation/ Cancellation Question:

  • “Cannot activate my card”
  • “I cannot activate my card”
  • “Activation de targeta”

Website/ Application Question:

  • “New application”
  • “To finish my application”
  • “I'm fulling out the pre-selected application form that i received..and when eve i submit it takes right back were i entered my Email..telling me Email is required..i've tried it several times and it keeps telling me the same thing..i'm filling this”

Return/ Replace Question:

  • “Change flight”
  • “Return the card”
  • “Change of address”

Staff Question:

  • “Customer service”
  • “Service Tina”
  • “Costumer service”

Product/ Service Question:

  • “Problem with account”
  • “Trying to get a loan for 1000.00”
  • “Unrecognized purchase”

Employment Question:

  • “To pay off my credit card”
  • “I want to pay off the account”
  • “It's on my credit report and I would like to negotiate a reasonable payoff amount that will remove from my report”

Refund Question:

  • “Refund for my secured card”
  • “When was my refund check sent?”
  • “Refund hasn't posted it's been a month”

Other Question:

  • “I’m off usa”
  • “Paho”
  • “Curiosity”

Compare Indigo Card Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Capital One
Capital One Customer Service
stars-rating-fill
4.3 out of 5
Destiny Card
Destiny Card Customer Service
stars-rating-fill
5.0 out of 5
Milestone Mastercard
Milestone Mastercard Customer Service
stars-rating-fill
3.9 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Indigo Card? What happened? What can we help you with?
Submit review Don't show this popup
Indigo Card
Reviews Contacts Community