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Indigo Card

Indigo Card

www.indigocard.com
What is your customer experience with Indigo Card?

Indigo Card Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Indigo Card has 1.9 star rating based on 291 customer reviews. Consumers are mostly dissatisfied.

  • 29% of users would likely recommend Indigo Card to a friend or colleague.

  • Rating Distribution
  • Pros: Builds credit, Never got, Quick respose.
    Cons: Poor customer service, Telephone customer service is outsourced, False reporting.

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Media from reviews

Indigo Card - Very bad card
Indigo Card - My password and phone number changedIndigo Card - My password and phone number changed - Image 2Indigo Card - They will ruin your credit, not help it!Indigo Card - I’m being charged $634 for a card I never used or activatedIndigo Card - PaymentIndigo Card - Horrible people and service
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Jamillah Fvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boca Raton, Florida

Trying to check balance...company phone number has been busy for 3 days

Phone number is busy...has been for 3 days...can't check balance or pay card...trying to pay card off

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Shantele Szf
map-marker Johnson City, Tennessee

Pissed off and a rip off

I paid my credit card bill over the phone 3 days before the due date and I get a text telling me it's over due and not only that my pay off is a thousand dollars when I didn't even have that to spend on it to begin with. Not only that they have called me every day before it was due. This card is a rip off major!!

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User's recommendation: Rip off

Bill Xwa
map-marker Bakersfield, California

I apply for a card and I had the wrong address in.

Call me or have a number that works. What is your phone number or can someone call me? Thank you Raymond Aguilar

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Effa Vqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sumter, South Carolina

Didn't use the indigo master card

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Too many hidden fees. Be careful before you activate your card.

You should not start with a balance. Just know that there are some institutions that do not do as they promise.

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User's recommendation: Be careful before u activate your card. Hiddem fees are everywhete.

Anonymous
map-marker Potsdam, New York

Apply for card

Company did nothing wrong, I accidentally hit pissed consumer , trying to apply for a credit card from Indigo ! My apologies!!!

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Rusti Kyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Bedford, Massachusetts

I’ve been trying to contact you by all kinds of different phone numbers and I’ve got no answer. It rings Once and hangs up, I’ve been trying to get into my card to pay it I’ve always paid it on time

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Updated by user Oct 22, 2024

Very bad experience still haven’t received information why my indigo account was stopped I always paid on time I’ve been calling for a week and a half and still get hung up after the first ring how can I pay my bill if I can’t get into my account

Original review Oct 21, 2024

Ive been trying to get into my account by phone lot of different numbers and got no answer. You have my account blocked so I cant pay it. Ive always paid it on time so whats the reason?

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User's recommendation: There’s no way to contact them if you need them

Aziz Wfu
map-marker Claremont, California

Very bad card

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Indigo Card - Very bad card

They approved 1,000.- line credit card for me.

So I accepted, then I got the card. And I opened internet account, then I found out that

there were 250.- balance on my card, I found out that 250.- is for the annual fee.

I cancelled

the card immediately. I think they are a real crook, real crook.

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User's recommendation: A very bad card

Anonymous
map-marker Freehold Township, New Jersey

Lost card

Im not really pissed off. Its just the fact I cant find my credit card and I was wondering can I get another one issued to me? I believe I lost it or threw it away in another wallet and how can I lock my card just in case somebody else finds it.

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Anonymous
map-marker Anderson, Indiana

Lost card

Maintain a phone number for customer contact availability during regular business hours. There as no opportunity to discus what occured

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User's recommendation: do not maintain an Indigo card

Anonymous
map-marker Las Vegas, Nevada

Never pick up I never had a card from you guys and it’s on my credit report!!!

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I have it on my credit report your credit card I never applied for one and my score went down and it went down 10 points crazy I ness some help remove it from my credit report this is crazy. I call you guys and this guy said I do not have nothing with you but it on my credit report and it went down and I was going to buy something and now I cant this is really messed up .i need this taken off of my report.Thanks you James Martin 702-300-****

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Teresa W Kes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cause I can't get my account unlocked just because a change of address. I sent required documents in and still locked. When I first received the credit card I only gave name date of birth and ssn

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I moved and put in a change of address on my Teresa Wheeler 5656 account to 107 Randy St, Lot 107, Bay, Arkansas 724211. They locked my account until I sent an ID.

I've sent it in 5 times and my account is still locked.

When I first got a credit card all I sent was my name, date of birth, and SSN, which is 431-61-****. The librarian at the library suggests that I consider another card choice.

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Cons:
  • Horrible when account is locked

Preferred solution: My account unlocked. I've sent in documents for my change of address for account 5656 Teresa Wheeler 107 Randy St Lot 7 Bay Arkansas 72411. wheelerteresa69@gmail.com

User's recommendation: If only way u can get one

Anonymous
map-marker Henderson, Nevada

Hi I have a hit from this Credit card company I don’t even have the card thank you for your help

My credit card went down. I dont even have this card.

I called them.

They said I dont have it but its all my credit report. Thank you so much.

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Aleecia Rwy
map-marker Indianapolis, Indiana

To pay off my credit card

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Okay for one I was having problems with my debit card number to pay my credit card the lady that I talk to on your end told me that the number was fine that I didn't need to change it and then you guys wouldn't get my payment because she told me don't change that number and then you guys close my account I think it's ***

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Teresa W Kes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account is locked

I changed my address and they put a lock on my account until I sent in a state ID. They said I couldn't get another card until my account was unlocked.

I got another card, and they said when I received it to activate it and my account would be unlocked. Now they are saying they can't read the documents and it needs to be in black and white. However, how did I get my card if it could not be issued until the lock on my account was removed? They noted that the card could not be mailed until the account was unlocked.

I even sent a copy of my utility bill. Please help, I'm confused and flustered.

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Preferred solution: Account unlock

Teresa W Kes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Missouri

Unlock my account

I moved and have a different address and they say they can't read my identity and my utility bill thru a fax that a librarian is doing for me. When I got my credit card.

I didn't have to show no id just social security number. My account is paid I need my account unlocked. I call 5 times a day. Help me please.

Account 5656. wheelerteresa69@***.com

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Jennifer E Pgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor business practice

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I made my monthly payment and was slapped with a returned check fee. I called the company and it was *** trying to get someone on the phone.

It shows that the payment went through and I had money in my account. I finally talked with someone who had an Indian accent. They probably outsource. I shut down my card and will no longer do business with them.

I made another payment and we'll see if this happens again.

If so, I'm calling the BBB. People, beware.

View full review
Loss:
$30
Cons:
  • Faulty business

Preferred solution: I would like to get the return check fee waved.

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