Indigo Card
Indigo Card Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Indigo Card has a 1.9 star rating from 204 reviews with mostly dissatisfied consumers and 27% would recommend it.
Key Takeaways for Future Customers
- Read Indigo Card reviews for recurring reports about high annual fee and low credit limit.
- Expect long processing times and difficulty reaching customer service by phone.
Negative Feedback / Risk Areas
- Frequent Indigo Card customer complaints mention outsourced phone support and billing errors.
- Many report locked accounts, identity theft issues, and trouble obtaining refunds.
Positive Feedback
Some customers say reps resolved payment issues and the card can help build credit when it works.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Indigo Card has a 1.9 star rating from 204 reviews with mostly dissatisfied consumers and 27% would recommend it.
Key Takeaways for Future Customers
- Read Indigo Card reviews for recurring reports about high annual fee and low credit limit.
- Expect long processing times and difficulty reaching customer service by phone.
Negative Feedback / Risk Areas
- Frequent Indigo Card customer complaints mention outsourced phone support and billing errors.
- Many report locked accounts, identity theft issues, and trouble obtaining refunds.
Positive Feedback
Some customers say reps resolved payment issues and the card can help build credit when it works.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Reading, Pennsylvania
Resolved: Dishonest Company
- - Approved for Indigo Mastercard Sep 2025 via Credit Karma.
- - Identity theft claims were not initiated by me; replacement card not sent; CFPB complaint filed.
They finally issued a new credit card. It's important to stay on top of your credit and credit reports. My issue started when I had to place extended fraud alerts on my credit reports due to identity theft that occurred in 2019 & 2021.
Then I received another letter same thing so I called the number in the letter. I asked about this so called Identity theft claim and they said that I claimed Identity theft on my credit card. This never happened, I did file Identity theft from 2019,2020,and 2021 that obviously had nothing to do with this card as I only applied for it September 2025. Then I'm told they'll add a note I didn't initiate this Identity theft claim and my card would be able to be used once unlocked in 7 - 10 business days only to find out that that is not what happened.
They literally closed the card I have in my possession and replaced with a different card but refuse to send it to me due to this so called Identity theft claim. I have now reported them to the CFPB and they have not answered the complaint as of yet. I also want to point out I called the number on the back of the credit card and when first answered it said thank you for calling Indigo customer service then changed that I was talking to a debt collector.
I also received a 3rd letter saying if my identity isn't proven they're closing the account in 30 days. At this point they can close it because it seems they're nothing but a scam.
- Not acting like a reputable credit card company
- Scam company
- Deceitful
Preferred solution: I want them to reinstate my credit card that I have in my possession and if that can't be done close the account
User's recommendation: Whatever you do DO NOT apply for this card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omaha, Nebraska
Indigo credit card not only charges you monthly fees and I 30% interest, but it says they will charge me $250 at the end of the year as a yearly payment and they have been charging extra interest
They charge way too many extras, $250 a year, 30% interest, other monthly fees, highway robbery. It's a complete rip-off.
- 30 percent interest rates monthly fees and 250 a year which they never showed
Preferred solution: Price reduction
User's recommendation: Don't get this card
Mesa, Arizona
Card identity theft
Someone was able to use my identity to get a credit card under my name. They spent almost $700 and maxed out the card that they were able to get under my name.
Picayune, Mississippi
Need new card
Everytime I call the number beeps twice and hangs up.
Every time you call, it beeps twice and hangs up! I want to either get a new card or cancel, and I can't do that!
Preferred solution: I want to close this account but you can’t get in touch with anyone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge
- - Fraudulent account opening.
- - A $3 monthly fee was charged; it was reversed.
- - They asked for a police report and forms, and the account was closed.
Fraud opening of account. Charged 3 dollars a month fee to have.
Theyvwanted a police report and forms filed for this. We said no for just 3.oo so finally it got reversed and closed after another of issue.
Preferred solution: Full refund
San Antonio, Texas
Payment options
Made past due amount; I was able to resolve my issue. The representative was very helpful and was able to help me with my issue.
Carlsbad, California
I cannot log into my account
Not accepting my password, and I got information in the mail about my account being locked for some reason.
Preferred solution: Information on why or if my account is locked and help to get into my account logging in
Seville, Seville
Card Not working
- - Card doesn't work while abroad.
- - Phone number on the back is incorrect.
- - No way to find a contact number for help.
- - Back of the card shows a false number.
Hello, I'm out of the country and trying to use my card, and it's not working. I tried calling the phone number on the back of the card, and it's a wrong number.
I need assistance, and there is no way to find a contact number for help. Horrible system and false number printed on the back of the card.
Preferred solution: I wanna be able to use my card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is the deck I have a credit card in my name apparently in my credit report for Cb Indigo this is the number they gave me and asked for $300 limit and there’s zero balance. I wanna know why it’s o
I paid this car out many years ago and I do not have a card by your company or your bank. Can you please explain to me whats going on?
Out of country can't use card
I'm sorry in Panama on vacation. My credit card decline.
I need to fix this situation. How am unable yonusey card out of the united states?
Traveling
Card being declined on vacation. Need assistance to advise traveling Please call me 845 774 **** or email me jonnie0045@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to check balance...company phone number has been busy for 3 days
Phone number is busy...has been for 3 days...can't check balance or pay card...trying to pay card off
I apply for a card and I had the wrong address in.
Call me or have a number that works. What is your phone number or can someone call me? Thank you Raymond Aguilar
Pissed off and a rip off
- - Paid the bill by phone 3 days before the due date.
- - Text says the bill is overdue and the payoff shows $1,000.
- - This card is a rip off.
I paid my credit card bill over the phone 3 days before the due date and I get a text telling me it's over due and not only that my pay off is a thousand dollars when I didn't even have that to spend on it to begin with. Not only that they have called me every day before it was due. This card is a rip off major!!
User's recommendation: Rip off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't use the indigo master card
Too many hidden fees. Be careful before you activate your card.
You should not start with a balance. Just know that there are some institutions that do not do as they promise.
User's recommendation: Be careful before u activate your card. Hiddem fees are everywhete.
Potsdam, New York
Apply for card
Company did nothing wrong, I accidentally hit pissed consumer , trying to apply for a credit card from Indigo ! My apologies!!!
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