Anonymous
map-marker Shelby, Ohio

Hold on yo your payment to long before adding it back to your card

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This is the worst card i have ever have made several payments and has cleared through my bank and it takes 2 or more weeks before iits add to my account its only.a 300 credit limit ill be canceling this
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User's recommendation: Do not get

Michael J Mva

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Verified Reviewer

Closed account for making my payments on time

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They closed my account for suspicious payment activity meaning I paid my card off when I was able to and they frown upon it terrible company closed my account for making my payments before they wer
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Pros:
  • No positives at all
Cons:
  • Closed account for paying the bill

Preferred solution: My -289$ back

User's recommendation: Stay away

Jenifer K Zxc

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Verified Reviewer

They have the worst customers service my credit score is 769. They only gave me 300 I had the. And for two teams. I want to cancel but it will ja k my score up. Smh

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They are poor customer service. I paid a payment ten days later they don't even say they received my check. I paid am additional payment. They charged me a interest rate cause I paid the minimum over the phone cause my payment would be late. Yet 13 days later they still haven't processed the annual fee of $99 that I sent them. They are horrible service reps.
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Cons:
  • Terrible customer service

Preferred solution: Apology

Sam Wqh

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Verified Reviewer
| map-marker West Sacramento, California

My password and phone number changed

Indigo Card - My password and phone number changed
Indigo Card - My password and phone number changed - Image 2
My password is incorrect t for some reason and I need my password as of now hsgggdjduyxgvbxkxjxhx bzv$vgzzghzjz
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User's recommendation: It's a good company

Robert N Tdf

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Verified Reviewer

Closed account

Last month I opened a credit card with indigo and I used it throughout that month and made four or five payments throughout that month as I used the credit card then on the sixth payment I had already maxed it out and was making a payment for the complete balance and for some reason it took 14 business days to go through and buy that 14th day I didnt have funds in the account to cover the payment and they closed my account what card company takes 14 business days to process a payment not only that they left me with the derogatory mark and for what because their processing times are outrageous horrible customer service horrible loaning company I would not recommend it for anyone
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Preferred solution: The derogatory mark taken off my credit report

User's recommendation: It is not worth your time and I would not recommend it to anyone

Anonymous
map-marker Naperville, Illinois

Credit card application status

Yes I have a complaint, I have faxed over a total of 3 copies of the required information that Concora Credit has asked for and they are still telling me that my fax is unrecognizable! I have tried to lighten up the paperwork and I have still yet to get a status update.
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Anonymous
map-marker Kenosha, Wisconsin

Haven't received card

There was NO with customer service. Every number that is supposed to be related days your a debt collector. I also read other reviews on how poor the customer Service is. It's been over 14 days and haven't received the card. The one and only time that I got through on the automated system it said I had a balance and my current available balance was 200 and something which I was approved for 700.00 in credit.
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User's recommendation: Don't use Indig

Vana Rkd

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Verified Reviewer
| map-marker Quitman, Georgia

Information regarding New Card

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The representative I spoke was very kind & knowledgeable about my situation and explained everything to me. Thank you
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User's recommendation: If you are looking for a new credit card check out indigo

Bertha H Hzw

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Verified Reviewer

Checking the status of a credit card

The Representative was professional; kind. She help me with the information I needed in a timely manner. Thank you!
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Preferred solution: Deliver product or service ordered

Jamie C Mcl

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Verified Reviewer

Horrible Credit Card To Have

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Customer Service Is Nothing, Poor Broken English and then there requirements to use the little chump change credit card limit they give you...Sad the way they run this company. They have attempted to block me from my account for the annual fee I owe them $40.00 on My Card had fraud on it I reported it they took care of it however when they sent me a new card it had a block on it for my ID at which I had just mailed in for verification upon opening the account 3 weeks prior now they have blocked my online access so you have to call the to make a payment and I have now provided my drivers license 2 additional times with nothing and I mean they have done nothing but leave the block on my card...This company needs to be shut down
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Cons:
  • Awful predatory credit card

Preferred solution: Apology

User's recommendation: Dont Do It Pathetic Credit Card

Asanti Ftp

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Verified Reviewer

Poor Customer Service

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Never received card/cancelled because the replacement card never came in and three years later still receiving emails that a balance is due. Call and they clear it and 5 months later it back and they apparently do not keep notes SO WHEN THEY SAY HOLD and you hear typing they are just touching their keys not typing ***
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Preferred solution: CLOSE MY ACCOUNT

User's recommendation: STAY AWAY THE WORSE

Anonymous
map-marker Tampa, Florida

Complaint

Only got this card to help get thru Christmas holidays. Got a phone call from Indigo about payment but it's not due for 5 days, very unprofessional, only a $300 limit.Gonna pay'em off and cancel, they Suck!!
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User's recommendation: Stay away

Yamin Cry

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Verified Reviewer

They closed my account for "suspicious activity" without bothering to ask me.

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Original review Nov 22, 2023
Title says it all. I call them to figure out what was up with my card, only to find out it was closed. Upon further investigation, it was apparently closed due to "suspicious activity", without asking me or confirming that the activity was me, which it had been. What was this activity? I tried to add the card to my PayPal and use it for a purchase. That's literally it.
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Loss:
$600
Cons:
  • No communication

Preferred solution: Apology

User's recommendation: Don't bother.

Phillip M Uxp

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Verified Reviewer

I never received my credit cards

I was approved for a credit card and I never received it. Please call me when you get this message, my email is phillipmadkins45@***.com, my phone number is +134********
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Preferred solution: My credit card

Linda S Xdm

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Verified Reviewer

My card got Cancelled And they were supposed to issue me back my $75 and they are telling me it has to go back to the card that doesn't work and then it'll come off the court and come to me I have to.

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I am owed at least the $75 I put on the card to have it. They are giving me the runaround about that It should never have been canceled, They said there was fraudulent activity, But they never contacted me It took me using the card and finding out I didn't have a card anymore. They also told me I have to call them two more times to try to get my money sent back to me
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Loss:
$75
Cons:
  • To me i lost time and energy getting this card trying to find out what happened and im still going through the process it isnt worth it

Preferred solution: Full refund

User's recommendation: Don't go with indigo, there are many other places you can get a card from and build credit

Shirley R Itg

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Verified Reviewer

Poor customer service and failure to send card

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I was approved for this card July 2023. As of this writing 11/3/2023, I have not received it. Made numerous calls August September October now November originally card was mailed to an address I didn't know and was told card would be reissued and should receive in 7-14 days. My credit score went down 75 points when I applied.
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User's recommendation: Would NOT recommend

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