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Updated on 11/28/2023

Indigo Card
Reviews and Complaints

www.indigocard.com

(278 rated reviews) Is this your business?

What is your customer experience with Indigo Card?

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Curtis C Cnj

Make a payment

Apr 07, 2023

2.0

I decided to pay the 286 over the phone and then guy said that he canceled the 200 that I had scheduled but he lied and it caused my account to go into 100 dollars in overdraft fees and I also only got 200 of the 286 because for some reason the 86 is on hold until the 11th and my 200 won't be mailed out for 30 days. Talking bout f#$$ing up my life. Jesus christ that's bad business

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Loss:

$240

Cons:

You guys messed up my light bill money

Michael J Mwn

They will ruin your credit, not help it!

Dec 20, 2022

1.0

Indigo Card - They will ruin your credit, not help it!

I got this card over 3 years ago to build my credit. I havent used it in 3 years . But they still charge fees. The card expired and I never received a new one. I cant call them because company is foreign and Im hard of hearing and cant understand them. My credit score went from high 700s to low 500 because of them! They charged an annual fee For a card I never even re owned. Now, my other cards with high limits are lowering my limits all because Indigo reported the card as late payment! $179!!! For a card I dont even have! They e totally destroyed what I worked so hard to build. I am furious! I do plan on filing with the attorney general and also filed a dispute with credit agencies. DO NOT deal with them! They will ruin your credit!! They are the ONLY late Payment in my reports, and they alone have totally destroyed my excellent credit and high limit cards! This company needs to be shut down and a class action law suit brought against them!

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Loss:

$179

Cons:

False reporting

Preferred solution: Refund of the charges for a card that was expired, as well as remove their information from my credit file for all agencies

User's recommendation: DO NOT do business with them! They’ll destroy you!

Anonymous

Guest-4672469

New York, New York

No success for weeks as my acct continues to be blocked due to my change of address I have faxed copy of my license which has my current address spoken to a supervisor who promised to call but never .

Jun 11, 2023

No good communication customer service is horrible supervisor does not follow through. Ive been trying to solve this problem for weeks

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User's recommendation: Provide email where documents can be sent promptly

Anonymous

Guest-4579117

Miami, Florida

Cancel new credit card replacement

May 09, 2023

1.8

I have had nothing but problems with this company. You can on get $100 cash advance per day, they cannot change your PIN number at that moment they must send it through the mail which takes up to 3 weeks.

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User's recommendation: Don’t use them. They are not customer friendly!

Anonymous

Guest-4629884

Abingdon, Maryland

There is no email address

May 30, 2023

I canceled the card. I dont want it. Stop emailing me the same thing. This the fourth duplicate email.

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Sarah G Cki

A Very Bad Credit Trap for the Vulnerable.

Feb 20, 2023

1.3

Original review Feb 20, 2023

The Indigo Mastercard is among the worst cards a person looking for a way to improve credit scores could get. They approve the poor soul for a less-than-serious $300 credit line, which is kids money, not an adults. Its a joke, really, but, If this werent bad enough, then they charge the poor consumer a $99 fee, effectively eating up the credit line to the tune of around 33% (this level of utilization alone could hurt ones scores), setting the poor consumer up for using that card to its limit and causing a significant ding to the scores. This seems to fly in the face of the creditors goal of helping people rebuild credit. As I see it, this is classic American exploitation of vulnerable people without many resources, a kind of bullying by financial thugs, and, in a normal country, this would be very illegal, exploiting and harming citizens this way. I prequalified today and immediately cancelled the card the minute I saw those horrendous numbers. I suggest you do the same, dear consumer!

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Preferred solution: I’d like to see them get out of the low-credit-score business.

User's recommendation: Try Capital One or Credit One. Do a little research and you’ll find there’s a core group of creditors out there who really do offer a decent path to good credit.

Christine D Opf

POOR CUST RELATIONS

Mar 28, 2023

1.0

REPORTS TO ALL 3 CREDIT AGENCIES EVEN IF IN DISPUTES!!! I CALLED AND REQUESTED COPIES OF BILLS AND NEVER RECEIVED THEM!!! I BELEIVE MOST OF THE DEBT IS LATE CHARGES AND INTEREST!!! THEY JUST AUTOMATICALLY SENT TO CREDIT REPORTING AGENCIES!!!

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Preferred solution: REMOVED FROM ALL 3 CREDITR AGENCIES!!!

User's recommendation: DON'T USE!!!

Tirzah L

No mobile app

Mar 11, 2023

1.3

I need a mobile app. To add an authorized user should be a separate card number. I was disappointed that my card has to be used

View full review

Pros:

Fast approval

Cons:

Interest is competitive but still high

Preferred solution: A credit increase

User's recommendation: Use it and pay it off

Michael F Qom

Credit amount

Feb 25, 2023

1.0

I never approved to have this credit card. They said they canceled it just now at 8:16pm eastern standard time. But was told to call back tomorrow to make Sure its canceled.

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Preferred solution: Full refund

1 comment

Kaelynn Lcw

Aug 15, 2023

Did it actually get cancelled for you? same thing happened to me I cancelled right away

Amelda Rct

Colorado Springs, Colorado

Following on app…

Apr 13, 2023

To be honest, I wasnt aware that was the site I looked up for their number. I just looked up indigo customer service, and your site came up with a number. I wasnt pissed I was just inquiring. Thank you.

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Ryan B Qop

High fee low credit limit

Feb 08, 2023

1.1

I submitted the application, not knowing the credit limit they would give me. They showed me after and it was $300. I called them to cancel the card. They did, and it will now appear on my credit report. I asked to do the survey, and I was hung up on.

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User's recommendation: Stay away

Travis G Yll

Customer Service Review

Mar 01, 2023

3.8

He did a fantastic job this morning. Answered all questions and apologized for the website being down. Thanks, Travis Greene

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Jennifer G Yzl

Cant access mobile check cash

Feb 23, 2023

Well first of all I was misinformed twice by your guys's company saying that I was good to go and I still have a deposit that's being held on your guys's behalf or whatever reason and it's only my second time trying to deposit I'm very unsatisfied with your guyses organization

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Preferred solution: Be able just to deposit my timeshare payment or any other checks and have access to them like any other financial institutions

User's recommendation: No not likely

Meshun H

Dispute not begin able to cash checks

Jan 25, 2023

5.0

I tried to cash check but I put it through twice on my PayPal account and it declined both times then after that I was banned. I have PayPal, go2 bank and wisely which r all indigo that I bank through so I need to be able to cash checks

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Pros:

Nice banking

Preferred solution: Access to cashing checks

User's recommendation: If check doesn’t work the first time pls don’t try again

Melinda J Dxq

Someone is using my info

Jan 26, 2023

1.0

Someone stole my personal info and opened an account in my name. I've never had a card from yall. Cancel it

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Pros:

No pros

Cons:

Let others open accounts in your name

Preferred solution: Close the account that was a fraudulent account. No one has even called me about this

User's recommendation: Dont use them, they let someone open account in my name

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

I am affiliated with this business and need to report something about this review or business

Indigo Card Reviews and Complaints

Make a payment

They will ruin your credit, not help it!

No success for weeks as my acct continues to be blocked due to my change of address I have faxed copy of my license which has my current address spoken to a supervisor who promised to call but never .

Cancel new credit card replacement

There is no email address

A Very Bad Credit Trap for the Vulnerable.

POOR CUST RELATIONS

No mobile app

Credit amount

Following on app…

High fee low credit limit

Customer Service Review

Cant access mobile check cash

Dispute not begin able to cash checks

Someone is using my info

Indigo Card
Reviews and Complaints