Royce E Snj

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Verified Reviewer

Messed up My Account

Indigo Card - Messed up My Account
Updated by user Aug 25, 2023

Disputed with credit bureau since account was reported over limit. So far no resolution. Called Indigo numerous times, been told same thing, wait 3 to 5 business days.

Original review Aug 25, 2023
Overpaid in July, account was then closed reported over limit. How can a $300 limit go over to $2000?SMH
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Loss:
$207
Pros:
  • Easy to obtain card
Cons:
  • Language barrier

Preferred solution: Full refund

User's recommendation: Don't recommend

Jean T Xxf

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Verified Reviewer
| map-marker Phoenix, Arizona

Unable to log in

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I repeatedly tried to login. Error message says "unable to verify user credential".Called Customer Service and rep had me enter the same info I already did the same. User, password were not recognized. Very frustrating.
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Anonymous
map-marker Bellevue, Washington

Misplaced card

I had paid my account off and misplaced my card and was wondering if my account was still open and if so could you send me another card.
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Andrea W Rbi

The company is terrible.....I had 4 cards because I kept getting hacked

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This is the worst credit card I have ever had...they cancelled my card because I over paid and would sometimes make more than 1 payment to help my credit...so without notice it was cancelled...anyone you talk to there all have accents so you can't understand them... it's not their fault but this company is horrible
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Loss:
$600
Cons:
  • You constantly get hacked

Preferred solution: Full refund

User's recommendation: DON'T DO IT!!!!!!

1 comment
Guest

Same thing happened to me after I overpaid them.

Angie L Tcy

Pay bill

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Original review Aug 06, 2023
Indigo is a very good credit card to start off for beginners who hasn't ever had a credit card. Very worth trying.
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Loss:
$450
Pros:
  • A good understanding company and patient to
Cons:
  • Charged me still after giving me credit for unknown charges
  • Sometimes they let charges happen without confirming if its u

Preferred solution: Full refund

Louis A Amm

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Verified Reviewer

Cannot access my app

I cannot access my app to pay my bill its getting annoying. I should be able to pay my bill online and I cannot.
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Preferred solution: Access to my account

Anonymous
map-marker Lewisburg, Pennsylvania

I never got my balance for my new card

I cancel the same day I applied I don't have these 2 cards anymore indigo or destiny they were canceled
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Lucyiel B

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Verified Reviewer

Payment

Im trying to make a payment from the Caribbean and they are charging me $2. 00 a minute. Is there any other number to call in a payment?
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Rylen Xzi

Credit card payment

This is the most garbage credit card company i have ever used on my life i called in a payment for the full amount and its been like almost 7 buisness day and they still havent taken the money out if i were you id use premier bank before you even get off the phone they take their money out of your account i called woman said to and i quote "its a process" that is the most stupid comment i have ever heard in my life a credit card company that takes four holidays to even pull the money out once this bill is paid i will close the account cause this is beyond stupid them taking so long to take out money
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Pros:
  • Havent seen one pro yet

Preferred solution: Change the way you retrieve you money when paid over the phone

User's recommendation: Tell them to change their "process" of getting their momey

Larry L Che

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Verified Reviewer

Financial difficulties

I tried to get help with card said my account was not eligible for financial help or a hardship program
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Cons:
  • Will not work with you

Preferred solution: Them to settle this and me not pay anymore cause at one point this card was competmised

User's recommendation: Do not take this card

Anonymous
map-marker Philadelphia, Pennsylvania

Newcard just got the part in the mail today try to activate and get a pin for cash install and they said they expected of fraud what is the problem I just got the card today in the mail

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Just got a replacement card in the mail went and activated it asked for pin the pin I put in they said couldn't be used I thought it was an old pen I didn't know the pin cuz I don't know where the car is in the house and they took me a whole and then she says it's been located activity or frog I just requested a new part of the week ago I just got it so how to be a fraud somebody please contact me thank you
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Anonymous
map-marker Crossville, Tennessee

To see what. my credit limit is

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I was calling to see if my card been sent out they said no call back in three days so witch that will be Friday
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Kemeika S

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Verified Reviewer

Fraud

My car was broken in too last night and my card was stolen I did call the police to file a report but my card are
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Anonymous
map-marker Atlanta, Georgia

Check application status

Have account's Destiny/Milestone and asking to provide proof of Address regarding Indigo Card to verify Address please respond ASAP to complete application. Your attention is appreciated thank you.
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Tracy Dti

why haven’t money been credited to my account so...

why haven’t money been credited to my account so far, I transferred it from the city bank on June 2.
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