Skip to content
Indigo Card

Indigo Card
Reviews and Complaints

www.indigocard.com
What is your customer experience with Indigo Card?
Show reviews that mention
card identity theft credit card credit theft claim number account assistance vacation indigo
Filter review
Sort by
Michael J Mva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Closed account for making my payments on time

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They closed my account for suspicious payment activity meaning I paid my card off when I was able to and they frown upon it terrible company closed my account for making my payments before they wer

Pros:
  • No positives at all
Cons:
  • Closed account for paying the bill

Preferred solution: My -289$ back

User's recommendation: Stay away

View full review
Jenifer K Zxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They have the worst customers service my credit score is 769. They only gave me 300 I had the. And for two teams. I want to cancel but it will ja k my score up. Smh

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They are poor customer service. I paid a payment ten days later they don't even say they received my check.

I paid am additional payment. They charged me a interest rate cause I paid the minimum over the phone cause my payment would be late.

Yet 13 days later they still haven't processed the annual fee of $99 that I sent them. They are horrible service reps.

Cons:
  • Terrible customer service

Preferred solution: Apology

View full review
Anonymous
map-marker Shelby, Ohio

Hold on yo your payment to long before adding it back to your card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This is the worst card i have ever have made several payments and has cleared through my bank and it takes 2 or more weeks before iits add to my account its only.a 300 credit limit ill be canceling this

User's recommendation: Do not get

View full review
Robert N Tdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Closed account

Last month I opened a credit card with indigo and I used it throughout that month and made four or five payments throughout that month as I used the credit card then on the sixth payment I had already maxed it out and was making a payment for the complete balance and for some reason it took 14 business days to go through and buy that 14th day I didnt have funds in the account to cover the payment and they closed my account what card company takes 14 business days to process a payment not only that they left me with the derogatory mark and for what because their processing times are outrageous horrible customer service horrible loaning company I would not recommend it for anyone

Preferred solution: The derogatory mark taken off my credit report

User's recommendation: It is not worth your time and I would not recommend it to anyone

View full review
1 comment
Guest

If I could give -0 rating I would. Worst credit card in the world!

I owed 25.00 made payments on time. Went to buy cigarettes at local convinc store and my card was declined. Called customer service and because I owed 25.00 on my card I was unable to a 9.00 pack of cigarettes with 275.00 in credit on my card. I canceled the card and told them to stick this scam card where the sun doesn't shine.

I paid the 75.00 fee for them to give me the card to build credit and now my credit score is worse than ever!!

This company is not designed to help anyone except themselves! AVOID BY ALL MEANS NECESSARY

Tavita Biz

Why is my balance in the negative when the entire balance has been paid off in full.

My account withe AmeriCu is now closed out. I'm trying to make a payment through my checking account with Empower

View full review
Sam Wqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My password and phone number changed

Indigo Card - My password and phone number changed
Indigo Card - My password and phone number changed - Image 2

My password is incorrect t for some reason and I need my password as of now hsgggdjduyxgvbxkxjxhx bzv$vgzzghzjz

User's recommendation: It's a good company

View full review
Anonymous
map-marker Naperville, Illinois

Credit card application status

Yes I have a complaint, I have faxed over a total of 3 copies of the required information that Concora Credit has asked for and they are still telling me that my fax is unrecognizable! I have tried to lighten up the paperwork and I have still yet to get a status update.

View full review
Anonymous
map-marker Kenosha, Wisconsin

Haven't received card

There was NO with customer service. Every number that is supposed to be related days your a debt collector.

I also read other reviews on how poor the customer Service is.

It's been over 14 days and haven't received the card. The one and only time that I got through on the automated system it said I had a balance and my current available balance was 200 and something which I was approved for 700.00 in credit.

User's recommendation: Don't use Indig

View full review
Vana Rkd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Information regarding New Card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The representative I spoke was very kind & knowledgeable about my situation and explained everything to me. Thank you

User's recommendation: If you are looking for a new credit card check out indigo

View full review
Bertha H Hzw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Checking the status of a credit card

The Representative was professional; kind. She help me with the information I needed in a timely manner. Thank you!

Preferred solution: Deliver product or service ordered

View full review
Jamie C Mcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Credit Card To Have

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Customer Service Is Nothing, Poor Broken English and then there requirements to use the little chump change credit card limit they give you...Sad the way they run this company. They have attempted to block me from my account for the annual fee I owe them $40.00 on My Card had fraud on it I reported it they took care of it however when they sent me a new card it had a block on it for my ID at which I had just mailed in for verification upon opening the account 3 weeks prior now they have blocked my online access so you have to call the to make a payment and I have now provided my drivers license 2 additional times with nothing and I mean they have done nothing but leave the block on my card...This company needs to be shut down

Cons:
  • Awful predatory credit card

Preferred solution: Apology

User's recommendation: Dont Do It Pathetic Credit Card

View full review
Asanti Ftp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Never received card/cancelled because the replacement card never came in and three years later still receiving emails that a balance is due. Call and they clear it and 5 months later it back and they apparently do not keep notes SO WHEN THEY SAY HOLD and you hear typing they are just touching their keys not typing ***

Preferred solution: CLOSE MY ACCOUNT

User's recommendation: STAY AWAY THE WORSE

View full review
Anonymous
map-marker Tampa, Florida

Complaint

Only got this card to help get thru Christmas holidays. Got a phone call from Indigo about payment but it's not due for 5 days, very unprofessional, only a $300 limit.Gonna pay'em off and cancel, they Suck!!

User's recommendation: Stay away

View full review
Yamin Cry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They closed my account for "suspicious activity" without bothering to ask me.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review updated Nov 22, 2023

Title says it all. I call them to figure out what was up with my card, only to find out it was closed.

Upon further investigation, it was apparently closed due to "suspicious activity", without asking me or confirming that the activity was me, which it had been. What was this activity?

I tried to add the card to my PayPal and use it for a purchase. That's literally it.

Loss:
$600
Cons:
  • No communication

Preferred solution: Apology

User's recommendation: Don't bother.

View full review
Phillip M Uxp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I never received my credit cards

I was approved for a credit card and I never received it. Please call me when you get this message, my email is phillipmadkins45@***.com, my phone number is +134********

Preferred solution: My credit card

View full review